imeLINK is MSBC's app for its panel specialists. See your patients, read the papers, offer your free times, dictate and check what you've been paid. On your phone, tablet or computer.
Read the papers on your computer, dictate on your phone and check the calendar on your iPad. Each one signs in on its own, and they keep up with each other within seconds.
On your computer
On your iPad
11:58
On your phone
Up to date on all three
Swipe to see each device
Today
Open it. Your day is there.
Today answers one question: who are my patients today? Each card shows the time and place, Zoom or phone, the interpreter's language, and whether the papers are in.
New bookings arrive as soon as MSBC makes them, even before the papers.
You see what changed. A moved booking says so. A late cancellation, or one after you've read the papers, stays on show in red.
MSBC wrote to you? It's at the top of Today, with a Reply button.
Good morning · Wednesday 21 October
You have 3 patients today
MSBC wrote to you · Priya SampleThe Mandarin interpreter is confirmed and will join…
Reply
8:40 am
9:30 am
Jamie Example
In person
Paperwork ready
11:00 am
Priya Sample
Tested with the claimant
Interpreter: Mandarin
Join Zoom
12:00 pm
Free until 12:45 pm
2:00 pm
Tom Placeholder
Phone appointment
Not read yet
An example of the Today screen, with invented patients: 3 patients today, a message from MSBC with a Reply button, a 9:30 am appointment in person with the paperwork ready, an 11 am Zoom appointment with a Mandarin interpreter, a free time until 12:45 pm, and a 2 pm phone appointment whose papers are not read yet.
Your MSBC patients in one list. Their papers in one fast reader.
2 new since you last openedKept on this iPad, encrypted
1
Your patients, urgent first.
Patients holds your appointments, new bookings, reports to write and what's finished. Reports to write puts the urgent ones at the top. Looking for someone? Search by name from the top bar.
In Patients and your calendar, four small squares fill as the day comes closer. A full green battery means you're ready: papers in and read.
On screen: the Patients list on an iPad, with Reports to write above Appointments.
2
Each patient on one page.
The time, Zoom, the interpreter, the papers and your messages with MSBC about this patient, all together. When your report is with MSBC, tap "Report done, sent to MSBC".
On screen: a sample patient's page on an iPad.
3
Papers the moment they're ready.
MSBC sends your papers straight to imeLINK. Open them in a fast reader, side by side on a bigger screen. Search, highlight, add notes and bookmarks, and they follow you to your other devices. A new version? You'll see which papers are new since you last opened them.
On screen: the papers reader on an iPad, with a sample case file and letter of instruction side by side.
4
Read with no signal.
No signal where you are? Keep the papers on your iPhone, iPad or Android device. They're encrypted on the device, and the app removes them when the case ends or when you sign out.
8:40
8:40
8:40
The appointment
One bar for everything.
Join Zoom, or call, with one tap. You can see when MSBC has tested the Zoom link with the patient, and which language the interpreter speaks. Running late? Patient hasn't come? Tell MSBC from the same place. Then start your dictation.
Tap the round buttons on the phone to see what each one does.
10:56
Today
11:00 am – 12:00 pm
Priya Sample
Tested with the claimant
Interpreter: Mandarin
Join Zoom
Not arrived?
The patient hasn't come? Tell MSBC: they check, and rebook if needed. It shows from 5 minutes before the start.
I'm late
Running late? Tell MSBC about how late, and they tell the patient.
Message
Write to MSBC about this patient.
Dictate
Record your report here. It goes to MSBC to be typed. In the iPhone, iPad and Android apps.
Calendar
Your diary, your way.
See MSBC's bookings and your free times. Add times, move them or block out days. MSBC's booking system confirms each change, or tells you plainly why not. Public holidays are already marked.
2026
October
18 booked · 17 times still free
A sample October: 18 times booked and 17 still free, with bookings on 13 days, 4 of them today, the 21st (3 patients and one booking with details to come), and Labour Day on the 5th marked as a public holiday.
M
T
W
T
F
S
S
1
2
3
4
5
6
7
81
9
101
11
121
13
14
151
16
171
181
191
20
214
222
23
241
25
26
272
281
291
30
31
Days with times
2Booked
Still free
Away or public holiday
Add timesOffer your free times in a couple of taps. No phone tag.
Block out daysAway for a week? Block it out in a couple of taps.
A plain answerEach change is confirmed, or you're told why not.
Your private calendar link
Your MSBC times in the calendar you already use: booked, being arranged and free. It never shows patient names or health details.
cal.imelink.com.au/feed/…
Outlook
Google Calendar
Apple Calendar
Dictation
Dictate. Done. Off to MSBC.
Record on your iPhone, iPad or Android device, even with the screen off. Pause and resume from the lock screen. When you're done, tap Send to MSBC typing. Each recording is kept safely and sent to MSBC for typing. Nothing to email, post or carry on a USB stick.
RecordingOn your phone
Send to MSBC typingOne tap
Kept safely by MSBCWaiting to be typed
Dictation is in the iPhone, iPad and Android apps. Lock-screen controls on iPhone need iOS 17 or later.
Wednesday 21 October
12:03
Recording dictation02:41
Day to day
The small things, sorted.
M
MSBCAbout: Priya Sample
Yesterday
Is an interpreter booked for this one?4:10 pm
Yes. The Mandarin interpreter is confirmed and will join the Zoom at 10:55.MSBC · 4:25 pm
Today
Thanks. Are the papers in yet?7:52 am
Yes, they're in imeLINK now: 11 pages.MSBC · 8:05 am
Write to MSBC…
An example conversation about an invented patient: "Is an interpreter booked for this one?", read by MSBC; MSBC answers that the Mandarin interpreter is confirmed and will join the Zoom at 10:55. The next morning: "Are the papers in yet?" MSBC: "Yes, they're in imeLINK now: 11 pages."
Talk to MSBC about the right patient.
Messages about a patient stay with that booking. Ticks show when MSBC has read them, and Today tells you when MSBC writes back.
Examination and Report
Sample booking
Invoiced2 Oct
Client paid9 Oct
Scheduled16 Oct
Paid16 Oct
Paid on 16 October
An example payment line for an invented booking: invoiced 2 October, client paid 9 October, payment scheduled for 16 October, and paid on 16 October.
Has MSBC paid me? Now you know.
Each booking has its own payment line, in four steps. No need to ring accounts.
5:008:00
imeLINK 5:00 pm
Tomorrow in imeLINK
Tomorrow: 1 patient. Papers not opened for 1.
Quiet hours 8 pm – 7 am
An example lock screen: at 5 pm, "Tomorrow in imeLINK: 1 patient. Papers not opened for 1." Then quiet hours, 8 pm to 7 am.
It only buzzes when it matters.
A new booking for today or tomorrow, and tomorrow's summary at 5 pm. In quiet hours (8 pm to 7 am unless you change them), only urgent news gets through. Lock-screen notices never name your patients.
Sign in on a computer with your phone.
Open imeLINK in your browser and scan the code with your phone, where you're already signed in.
Your practice manager can help.
Invite them from the app and MSBC approves them. They get their own secure sign-in, and see your patients, calendar, papers, messages and payments. MSBC can limit what they see.
Doctor: enter your PIN
1234567890
Not an app person? No problem.
At MSBC's own locations, reception can set up an iPad or computer as your imeLINK for the day. You don't install or sign in to anything, and it all ends that evening.
Privacy and security
Built for medico-legal work.
The details of the people you examine are sensitive. imeLINK treats them that way.
Sydney · ap-southeast-2
Kept in Australia
imeLINK runs on Amazon Web Services in Sydney, and backup copies stay in Australia too.
Encrypted
Your information is encrypted on the way and on imeLINK's servers. Papers kept on your phone are encrypted too, and never go into phone backups.
Invite only
There's no public sign-up. MSBC sets up each specialist, approves any practice manager, and can sign out a lost device.
No names on your lock screen
Notifications never name the people you examine. Texts are only for signing in and getting started.
No ads, no tracking
No advertising, no selling data, and no tracking across other apps or websites. This website has none either.
Face ID and fingerprint
Specialists sign in with their mobile number, so there's no password to remember. Your face or fingerprint keeps the phone app signed in, and it locks after five minutes away.
Messages · MSBCMSBC has set you up on imeLINK. Sign in with this mobile number. Get the app: …
MSBC texts you an invitation.
It has a link to get the app.
2
imeLINK
Get the app.
For iPhone, iPad or Android (coming soon). Or use your web browser.
For iPhone, iPad or Android. Or use your web browser.
3
12345678
Sign in with your mobile number.
You get a code by text. No password.
4
ABNGSTYour details
Accept the agreement.
Your details are already filled in from MSBC's records.
5
Good morning · WednesdayYou have 3 patients today9:30 am · Jamie Example
You're in.
Your patients, papers and calendar are waiting.
Invitations go out once the apps are in the App Store and Google Play. Questions? Call MSBC on 02 8239 8600.
Didn't get an invitation? Call MSBC on 02 8239 8600.
Questions
Good to know.
How do I get access?
imeLINK is invite only. MSBC sets up its panel specialists and texts each one an invitation. If you're on MSBC's panel, MSBC will text your invitation when the apps are ready.On MSBC's panel and no invitation yet? Call MSBC on 02 8239 8600. Not on the panel yet? See Join MSBC's panel.
Why does it say "coming soon" for the apps?
The iPhone, iPad and Android apps are on their way to the App Store and Google Play. MSBC will text invitations to its panel specialists as soon as they're ready.
Which devices does it work on?
iPhone and iPad (iOS 15 or later), Android phones and tablets (Android 7 or later), and any modern web browser on a computer or tablet.
Do I need a password?
Specialists don't. You sign in with your mobile number and get a code by text. On your phone, Face ID or your fingerprint keeps you signed in.
Can I dictate on my computer?
Dictation is in the iPhone, iPad and Android apps. On a computer you can read the papers, check your calendar and message MSBC.
MSBC arranges independent medical examinations, injury management consultations and work capacity assessments for insurers, law firms, government agencies and self-insurers. Our specialists get imeLINK. If you'd like to join our panel, we'd love to hear from you. Tell us your specialty and where you practise.
Less admin. Bookings, papers, Zoom, interpreters and messages, all in one app.
Your diary, your way. Offer your own free times and block out days.
Know when you'll be paid. Each imeLINK booking shows where its payment is up to.
Telehealth made easy. Join Zoom with one tap, and see when MSBC has tested the link with the patient. MSBC arranges interpreters.
